Uploading Files Using Netscape Composer? Click Here Claris Home Page? Click Here O.K. You received your Welcome Letter from NOVA Hosting with your IP address, username and password, and you're ready to start uploading files. What should you use? What's your next step? An excellent option for uploading files to your Web space is to use a good FTP ("file transfer protocol") program. We use and recommend WS_FTP for the PC and Fetch for the Mac. Tip: What is FTP anyway? Please see The Neophyte's Guide to FTP. When using any type of FTP program, you will need just three things: Your host name, i.e., your IP address or domain name Your username Your password No matter what FTP program you may be using, to connect to your account, you need all three. All three are sent by NOVA Hosting in your welcoming email. This is what the initial WS_FTP log-in screen looks like: What Is FTP? | Fetch Web Site Home Directory Once you log-in, you will be in your home directory, which will have a number of directories and files already in residence. Do not remove them! They are there for a purpose. This is what your home directory will look like: Remember-- Do not delete or edit any files or folders that you see in your home directory. Explanation of each directory or folder: domain-anonftp - If you want anonymous users downloading files from your ftp address, this is where they go. domain-web-logs - This folder contains all access logs of visitors to your site. domain-mail - This folder holds all POP mail accounts for your domain. domain-www - This folder stores all public html files for your domain (same folder as the www folder) and this is where you upload your site. www - This folder stores all html files for your domain (identical to the domain-www folder). domain-secure - This folder stores all secure html files (same folder as www folder and domain-www folder). This is an aliases directory that is secure when the right URL path is called correctly. Example: https://secure-server.net/domain_name/file.name Note to Microsoft FrontPage Users Customers with  FrontPage extensions installed on their site should use only the FrontPage publishing feature to transfer files. Using regular FTP can corrupt the extensions, disabling the functionality of the FrontPage web and requiring that the site be deleted to reinstall the extensions. If for some reason you cannot login please visit our Support Database   Back to Main Support Page